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The Contemplations, Rants & Reminiscences of DavidB327

Something Sensational To Read On The Train

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Be Reasonable

I have been working on a project recently which, as part of some improvements that are being made, we’ll have to provide a new web interface to a supplier.  They in turn have been working with another supplier, which provides a web browser that they are planning to build the interface upon.  To cut a long, and rather tedious, story short, it seems that the web browser supplied by the 2nd company is not DDA compliant.  This company (which I can’t name) wants to be paid for upgrading its sub-standard product to a version that is compliant.  My company will not pay for this, and neither will our supplier.

 We have reached this impasse because the 2nd supplier does not) apparently_ consider that there is a legal obligation to be fully DDA compliant.  Clearly there is for my company (as potential user of the product), but I am not too sure about where they stand legally.  It’s certainly the case that

Under the DDA, service providers have a duty to make reasonable adjustments to sure customs can use their services.”  RBS found out just what this means in a recent court case.




In terms of visual disability, it’s not quite so clear cut.  As the DDA does not go into technical detail, some guidelines have been produced to help web designers to understand what is required.  Each of these guidelines is assigned a priority level (A, AA or AAA).  It’s generally considered that websites should at the very least  conform to level ‘A’, but most decent sites would conform to ‘AA’.




In our case, what my company needs is overall level ‘AA’, but some level ‘AAA’ conformance.  However our supplier’s supplier was only at level’A’.  Our supplier has been told to come up with an alternative solution, which is good for us.  What I can’t help wondering though, is how many people have lost their jobs because the 2nd supplier is selling a sub-standard product, and there has been no one to consider the implications.  Being disabled myself; I certainly will resist any attempt to use a product that is not fully conforming at the required level.  Not to worry.  One thing I am very good at is resisting pressure – and shouting when the need arises.